Cost

The following table shows the options available for participating in the Worldwide Intranet Challenge. When you register for the WIC, you will need to select one of these options (all prices are in Australian dollars).

WIC-price-list

* Note: The final cost of the Platinum option depends on how many comments are provided by survey participants. The maximum quote is $2,995

 

Up to 50% discount available

Discounts of up to 50% are available for organisations who plan to participate in the WIC multiple times (to measure improvements over time for example) and want to pre-purchase participation opportunities in advance. You can purchase up to 5 participation opportunities if you wish.

For the first pre-purchase participation opportunity, you will receive a 10% discount. Subsequent pre-purchases attract a further 10% discount up to 50%. For example, if you choose 3 gold participation opportunities, the cost would be 3 * $495 = $1485 (less %30 discount of $445.50) = $1039.50.

Discounts are also available if two or more organisations wish to work together to reduce costs. For example, intranet manager from Company A may know intranet manager from Company B who knows intranet manager from Company C. If all three organisations participate, they will each receive a 30% discount. If 4 organisations participate, it’s a 40% discount for all 4, etc.  Discounts can be up to a maximum of 50% if 5 or more organisations join forces.

A 25% discount is available for NGOs and not-for-profit organisations. These organisations can also take advantage of the ‘multiple organisations’ discount offer (though the 25% discount is NOT in addition to any other discount offer).

Please email the WIC for more information about any of the above discounts.

 

Frequently asked questions

What are the features mentioned in the left hand column?

  • Review meeting with WIC partner: After completing the survey, a WIC partner will be available for an hour long meeting to explain your results and discuss strategies for how you can improve your intranet (and your WIC ranking). The meeting may take place in person (if a WIC partner lives in your city) or online (via Skype or Hangouts for example).

  • Demographic breakdown of responses: The standard report will include additional graphs that show how your organisation compares with other organisations in the same:

    • industry

    • location, and

    • size

  • Categorised feedback: Feedback provided by your intranet end users as part of the survey is reviewed and categorised according to the WIC categories of Positive & negative feedback, Content, Finding information, Look and feel, Interactivity, Performance, Maintenance and Suggestions. Other themes specific to your organisation may be identified as well. This feedback can then be used to pin-point areas of your intranet that need improvement.

  • Assessment of results by question & recommendations: in addition to the categorisation of end user comments, a WIC partner will also conduct a detailed analysis of this feedback and provide suggestions about how you can improve your intranet.

 

What happens if I only want one of the options of the Gold or Platinum options? 

For example, I want the survey to be available in 10 languages but I don’t want the feedback analysis and we anticipate on getting less than 1000 responses? To keep the pricing simple, you need to select the option that covers the option that you want, regardless of whether you use the other options or not. So in the example above, you would need to select the Platinum option regardless of whether you want the report or not.

 

What if we’ll have more than 1000 responses but only in one language?

You would need to select the Gold option.

 

I don't know how many responses we'll get, how do I know which option to select?

Choose the most optimistic option in terms of the  number of responses you think you will get. If you get less than the number you expect, you have the choice of being charged at the lower option or sticking with your original selection. For example, if you choose the Gold option, which allows you unlimited responses, but then only receive 800 responses, you can revert back to the Silver option price (which excludes the categorised feedback that comes with the Gold option).

From past experience, we can tell you that approximately 5% of the target population will complete the survey. So for every 1000 employees that you invite to complete the survey, you will get around 50 responses. You can use this as a rough basis for selecting the appropriate option.

 

If I select the Free option, can I choose the questions?

Yes. When you register you will receive the complete survey and you will be asked to select which 10 questions you want benchmarked.

 

When do I get the reports?

If you choose the Free, Bronze or Silver options, you will receive your benchmark report within 3 business days of the survey close date.

If you choose the Gold or Platinum options, you will receive your standard benchmark report within 3 business days of the survey closed date. You will then receive an additional report categorising your end user feedback comments and recommendations (for the Platinum version) within 10 business days of the survey has closed. If you do not receive the report within this time, your WIC participation is completely free.

 

How do I pay?

You will be invoiced after your organisation has completed the WIC. You can pay the invoice online either through credit card, Paypal or bank transfer.